A CLITHEROE businesswoman has been accoladed the survivor of 2011 by Sefton and West Lancashire Women’s Business Network.
At a glittering Business Awards event, hosted by the network at Formby Hall, Southport, Jane Miller of German kitchen company In-toto Kitchens, Southport, was presented with this year’s award for “surviving in the face of adversity”.
The judges were impressed with Jane’s achievements and approach to the challenges of the past year and applauded her commitment to providing outstanding and professional customer service.
“Jane demonstrates what can be achieved through sheer hard work and determination, from gaining product knowledge through to providing excellent customer service with every project she undertakes”, they said.
Jane, who is a former pupil of Clitheroe Royal Grammar School, commented: “My entry was based on my achievements of the year. Less than 12 months ago I was just a mother of two with a part-time job in a local secondary school. When my husband opened up In-toto Kitchens it made sense that I worked alongside him.
“The learning curve I’ve had to catch up in an entirely new industry has been tremendous. I have completed hours of training, combined with a lot of common sense and a flair for design in addition to the other skills I’ve brought to the business. It’s hugely rewarding to see it all starting to pay off.
“There’s no doubt that its been a very difficult year for us – both in terms of opening a new showroom in a tough economic climate and unforeseen challenges such as repairing extensive damage to our windows and displays by drunk drivers!
“Now, on the eve of our first birthday, we feel like our reputation for designing and installing beautiful German kitchens at sensible prices is starting to grow and we continue to excel in service from – design, right through to how to use your new steam oven!”