North West tenants among ‘most satisfied’ with their landlords

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Renters in North West are among] the most satisfied with their landlord in England, according to research by the National Landlords Association (NLA).

The poll found 82 per cent of renters in the North West said they are satisfied with their landlord.

Private renting is far from the insecure, uncertain and unhappy picture it is often made out to be, and these findings will help to reassure existing renters and those looking to make their home in the private sector

National Landlords Association

Tenants in the East Midlands were happiest with their landlord with 83 per cent satisfaction, while tenants in the South West were jointly second on the list with the North West, with 82 per cent.

The findings emerge as the latest English Housing Survey – published by the Department for Communities and Local Government (DCLG) – shows that average private sector tenancies now last four years.

A stark regional difference in satisfaction exists on either side of the Pennines. Eighty two per cent of tenants in the North West are satisfied with their landlord compared to 67 per cent of tenants in the North East – the lowest satisfaction rate in the whole of the England.

On average across all regions, eight in 10 tenants (79 per cent) are satisfied with their landlord.

Richard Lambert, Chief Executive Officer at the NLA, said: “Good landlords make up the majority of the market so it’s not surprising that the majority of tenants are satisfied.

“Private renting is far from the insecure, uncertain and unhappy picture it is often made out to be, and these findings will help to reassure existing renters and those looking to make their home in the private sector. However, it doesn’t help the minority of tenants who are dissatisfied.

“The NLA provides a range of training and accreditation opportunities for landlords in order to help them develop and improve standards so they can provide a better service - but this is only part of the solution.

“Both central and local government must also commit more resources to tackling poor standards and weeding out bad landlords”.

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