Service is golden at Stanley House

Beth Higson and Stuart Aspin from Stanley House Hotel and Spa.

Beth Higson and Stuart Aspin from Stanley House Hotel and Spa.

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Four staff members from Mellor’s Stanley House Hotel and Spa are celebrating after receiving an accredited customer service qualification.

The Welcome Host Gold qualification was awarded to manager of Mr Fred’s restaurant Stuart Aspin, wedding co-ordinator Beth Higson, receptionist Victoria Lee and senior spa therapist Chloe O’Malley.

The course, tailored specifically to the operational requirements of Stanley House, trains candidates in service excellence in the hospitality, leisure, travel and tourism sector.

Philip Wharton, General manager at Stanley House, commented: “Our strength is in our people, which is why we have invested in training across the board offering hospitality management, leadership and health safety qualifications.”

Beth Higson and Stuart Aspin with their Welcome Host Gold qualification certificates.